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Member Services Representative

KEMBA Financial Credit Union
Job Description
Title:               Member Services Representative
Reports to:     Branch Manager
Supervises:    None
FLSA Status: Non-Exempt
The Member Services Representative is a results driven position responsible for performing a broad variety of Member focused sales and service related activities that helps enrich the financial lives of our Member.  This high-contact sales position requires the ability to deal effectively with Members and other KEMBA Associates in person, by telephone and in writing.
Required Qualifications:
• High school diploma or equivalent
• Prior experience in a direct sales environment
• Strong organizational skills and attention to detail
• Must value a high degree of accuracy
• Professional demeanor
• Effective communication skills
• Basic PC skills (Windows)

KEMBA Financial Credit Union Offers:
• Competitive pay
• Part-time and Full-time
• Medical, dental, and vision insurance
• Four weeks of paid time off (PTO) per year
• 10 paid holidays per year
• Dollar-for-dollar 401(k) match up to 5% of associates’ salaries
• Profit sharing bonus opportunity
• Tuition reimbursement
• Free life and disability insurance

Why work at KEMBA Financial Credit Union? Thanks to prudent decision-making and hard work, KEMBA Financial Credit Union has grown steadily over the years and has become one of the largest credit unions in Ohio. We are proud of our culture of excellence; it is our members who make KEMBA Financial Credit Union a better way to bank and our associates who make KEMBA Financial Credit Union a better place to work.

EOE statement
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law. If you have a disability and are unable to utilize our online application system, you may mail your resume to KEMBA Financial Credit Unit, Attn: Human Resources.
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